COMPANY 

Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +360 stores across 18 countries with more than 4.000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them.

We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company’s success; Positive Attitude, Inclusion, Social Ties, and Growth. By focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging.

JOB SUMMARY – What it’s all about

• Position title: General Manager
• Reports to: Market Manager
• Job Location: New York City
• As a General Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging your team you will create great guest experiences leading to an optimized overall store performance.
• Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES – What you’ll do

• Operational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.
• Employee Engagement: Develop and engage your team through development plans and feedback, in-store training, team meetings, and securing the employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance.
• Recruitment Practices: Responsible for the candidate screening and selection, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.

KEY QUALIFICATIONS

• Minimum 5 years of experience in a similar leadership role.
• Experience in operating store(s) in a food & beverage chain is a requirement
• Excellent interpersonal and leadership skills
• Strong analytical and performance management skills
• A proven track record in optimizing overall store performance

MINIMUM JOB REQUIREMENTS (LIST OF ECAMPUS REQUIRED COURSES IF INTERNAL APPLICANT)

• Brand Behavior
• Team positioning
• DCWF 2.0
• Trail Management
• All Shiftplanning Modules
• All Stock-handling modules
• BM Report
• Becoming a Trainer
• Juicer Talks
• Anti-Harassment Online course

Benefits:

• Medical/dental/vision coverage
• Commuter reimbursement account through AMERIFLEX
• 401k plan for retirement savings
• Employee meal plan
• Free coffee – duh’
• New parent leave
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

APPLICATION PROCESS

Job Posting - Submission of Application – Resume Review – Initial Screening – Interviews – Offer - Onboarding

DOCUMENTS REQUIRED FOR APPLICATION PROCESS

• Resume, list of professional references, documents that confirm authorization to work in the US (if role is offered and accepted).
• Physical Requirements:
• Must be able to stand for long periods of time.
• Must be able to lift between 10 and 20 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

Physical Requirements:

• Must be able to stand for long periods of time.
• Must be able to lift between 10 and 20 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

JOE EMPLOYEE VIDEO

NOTICE OF NON-DISCRIMINATION POLICY

NOTICE FOR US JOB POSTINGS

Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to joehrus@joejuice.com and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit https://sapia.ai/candidate-explainer/privacy-policy-candidates/. To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request.

Link for unbiased audit

Close Date: January 5th, 2025